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I wanted to buy an airline ticket for my 16-year-old granddaughter, to come home for (Canadian) Thanksgiving, using the points on my credit card.
I found the flights online. I chose the dates. I couldn’t complete the booking. The program denied access. It slapped my wrist, so to speak.
So I dialed the number on the back of my credit card.
I was expecting trouble. Sadly, I expect any negotiation with a giant corporation to be more a curse than a blessing. Especially if I have to converse with a synthetic voice that’s supposed to pick up key words and respond intelligently.
Instead, I got an amazing agent.
Categories: Soft Edges
Tags: airlines, credit cards, blessings